πŸ”„ Returns & Refunds

Understanding Our Returns Process

30 Day Return Policy

  • You can return items within 30 days of delivery

  • Items must be unused, in original condition, and with all tags/packaging

How to Start a Return

Return Shipping

  • Return shipping costs are the customer’s responsibility

  • We recommend using a trackable service

Refunds

  • Once your return is received and inspected, we’ll email you to confirm approval

  • Approved refunds will be processed back to your original payment method within 5–7 business days

Exchanges

  • If you’d like a different item, please place a new order once your refund has been processed

Damaged or Wrong Items

  • If your item arrived damaged or incorrect, contact us at support@bogeyblokes.com within 7 days and we’ll make it right

What Are Our Returns?

Returns refer to the process where customers send back items they have purchased for various reasons. Our returns policy is designed to make it simple and efficient. You can return items within a specified period, usually 30 days from the purchase date. However, please ensure that the products are in their original condition because we want to offer a seamless experience for all our customers. This ensures satisfaction and builds trust in our services.

How to Initiate a Return

Initiating a return is straightforward and can be done in just a few steps. First, contact our customer service team, either by phone or through our website. They will guide you through the process, providing you with a return authorization number and any necessary shipping labels. So, keep your receipt or proof of purchase close, as it will be required to complete the return. Our goal is to make this process as easy as possible for you!

Refund Processing Time

Once we receive your returned items, we begin the refund process promptly. Refunds are usually processed within 5-7 business days, depending on your bank. Because we care about your satisfaction, we make it a priority to ensure that you receive your funds back quickly. However, during peak seasons, processing times might be slightly longer, so patience is appreciated. We strive to resolve any issues effectively for a pleasant shopping experience.